Q
Where are you located?
A We are located all over the greater Phoenix area! What does this mean to you? It means that no matter where you are, we come to you. We do not take any customers at our business location, but we are currently in Gilbert, Arizona.
Q
Do I bring my car to you or do you come to me to make the repairs, etc?
A We come to you to repair and service your vehicle, rest assured. That is all part of our service offering to both residential and business clients. There are certain times when we cannot make a repair on site because it requires us to have your vehicle put on a lift. In those cases, we have the vehicle towed so you don’t have to.
Q
Are your mechanics ASE Certified?
A Yes, all of our mechanics are ASE Certified. At Rescue Auto, we strive for consistency, value and trust. For this reason, a requirement for all our mechanics is that they achieve ASE status and maintain it during their entire tenure.
Q
Do you perform a free diagnosis?
A For computer diagnostic tests that require the travel and use of our state-of-the-art equipment, we do not offer free service.
Q
Can you fix my car at my home or business?
A Both! Most of our work on your vehicle is done on site, including routine maintenance. There are certain repairs, which require your vehicle to be put on a lift. In those cases, we will offer towing to a repair location where our ASE Certified mechanics will perform the repair and have your car delivered back to your location.
Q
Do all repairs happen on site?
A A vast majority of the repairs and maintenance performed by Rescue Auto ASE Certified mechanics will be performed on site. There are certain repairs, which require your vehicle to be put on a lift. In those cases, we will offer towing to a repair location where our mechanics will perform the repair and have your car delivered back to your location.
Q
Do you service commercial fleets?
A Yes, we do! A large portion of our clientele is commercial, meaning that many of the vehicles we service and repair are part of a larger fleet. Please visit our membership page for more information and contact us directly via phone or email for a commercial quote.

Do You have another question? Just ask us!

We will respond to all inquiries within 24hrs.